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Musafia Cremona Italy C U S T O M A N D S P E C I A L L Y - M A D E C A S E S Client satisfaction
"God is in the details". (L. Mies van der Rohe)
The following statements were not solicited.
"Master Case Maker Dimitri Musafia, It is our pleasure to send you our best compliments and thanks for the violin case that represents a model of genuine civilizational heritage, outstanding unique handcraft expressing your friendly country contribution in building and developing cultural and civilizational relations between nations. " (His Highness Sultan Bin Mohamed Al Qasimi, Ruler of Sharjah, letter, Sharjah, U.A.E.)
"Dear Dmitri, The case arrived and I am thrilled. Absolutely beautiful! I have a good friend in LA who bought the Milstein Strad several years ago that might want to order the same one. He will get in touch." (Margaret Batjer, concertmistress of the L.A. Chamber Orchestra, via e-mail, U.S.A.)
"My daughter loves her new Musafia case. Her violin sits quite comfortable in the tropicalized interior of the case! She does not have to spend minutes tuning all the strings on her violin now since it retains most of the tuning these days. This is a dramatic change from day 1 of the new Musafia case. All in all, it is working great for the New England weather which has been terrible these days. The case also looks beautiful and she says that it has attracted quite a few compliments!" (Sharadha Vijay, via e-mail, U.S.A.)
"Just wanted to thank you for the fantastic violin case which I received before the new year! I really never anticipated for it to look so great! Please express my gratitude and thanks to Mr. Musafia." (Martyn Jackson, via e-mail, Germany)
"I received my viola case a few
days ago. It is absolutely beautiful!! I can't believe the detail in which
it's finished, and my viola fits so perfectly!! I just wanted express my
gratitude! I really love it!! Thank you so much!"
(Aiveen Gallagher, via
E-mail, Ireland)
"Dimitri, My case arrived yesterday in perfect shape. It is far, far more beautiful than the pictures show!!! The fit is, of course, perfect, the colors and fabrics stunning and everything is so functional. I cannot express my appreciation enough for your patience, help and unbelievable workmanship and artistry. [...] A million thanks!!!!" (Patricia Terry, via E-mail, U.S.A.)
"Words cannot even express
how much I love my case! [...] It is just stunning! The careful
attention to detail, and the supreme craftsmanship is unsurpassed!!!!
The picture really did not do it justice. I was really surprised how
light it was too! [...] When I showed my colleagues the case, they
flipped out!! They could not believe how plush and, obviously, how
gorgeous it was. Actually the reason I purchased this case was because
2 years ago, I was in a bad bus accident in Boston. My viola got caught
in the middle portion of one those double buses. [...] The bus made a
sharp turn and my case got lodged in between and crushed it completely. That
case was made of a lightweight foam. I believe if I had had a Musafia,
that instrument would still be here... I lost everything, my viola and
my two bows. I made a promise to myself that my next instrument would be
in a Musafia. Do not be surprised if I order another case from you for
my violin! Your cases are an amazing value and your team are truly
artists at what they do. Please thank everyone who worked on my case for
me. They really did some outstanding work. I don't see why anyone
would buy anything else. Please continue to set the bar for standards
and quality. You have a lifelong customer in me. Take care and thank
you so very much! "
(Amber Archibald, via E-mail, U.S.A.)
"I am pleased to report that I received order yesterday. As I had hoped, I am very pleased with every aspect of my new violin case -- aesthetics, quality, design, and features. My compliments to you and your staff. Bravo!! I am so pleased with the results, that I am planning to order another case from you very soon. Thank you very much." (Tae Oh, via E-mail, U.S.A.)
"Dear Mr.Musafia,It has been a while since your wonderful violin case reached me in Vienna. [...] The case is so gorgeous and elegant! Beautiful and strong. The case has everything and I have now better feeling for my violin. Thank you again and I hope to visit you in Cremona someday." (Lyrico Sonleitner, via E-mail, Austria)
"What a fabulous job! I couldn't stop marvelling at every single detail you made for me. I would like to say [...] this is just perfect. [...] I already used several other violin cases, like G*****, R*****, B**, which also have a good reputation in the world. But for me, the quality of Musafia case is much higher than these other cases! Now my old Italian violin [...] has the right place to rest in." (Kwang-hoon Kim, via E-mail, Germany)
"I just received my absolutely gorgeous violin case today and in perfect condition. I am thrilled with the case and consider myself very fortunate to have another of your wonderful pieces of work. Thank you so much to everyone who had a part in this case! (Loren Liang, via E-mail, U.S.A.)
"Dear Dmitri, I
wanted to let you know that I received my custom-made case. The craftsmanship is
simply superb. It was clear that our email exchanges and your gracious and
generous design inputs culminated in a unique look for the case that is stunning
and tastefully refined. This case is a gem that I will treasure as much as the
precious violin it protects. Thank you so much again!
"The case arrived today, it's beautiful for sure, I'll cherish it, and carry it with pride. It took quite a while to save up for it, but it was worth every sacrifice. Its a real pleasure to look at. Thank you very much for working with me on this, and please personally thank Mr. Musafia for me." (Rob Olsen, via E-mail, Canada)
"Dear Dmitri, I just got back from Paris and the case was waiting! It is stunning! Thank U so much - I am so excited! It is better than I could have expected! Many thanks for all the hard work! (Maxine Kwok, via E-mail, U.K.)
"Dear Mr.
Musafia, Thank you so much for my case. It is even more beautiful than the
picture you sent me! All of my colleagues love it too! Being the third musafia
case I have owned, I must say that I am the most satisfied with this one so far.
It is practical, lightweight, and safe for my instrument. I have always loved
your cases since the first time I saw them at a local violin shop. This was the
first time I was allowed to choose my design and everything and it was a
thrilling process because usually a shop would just give me one of your cases
after I purchased an instrument from them. This case is truly something else; it
is really my dream case! I also must extend my gratitude to your staff also for
all their hard work. I am in awe and would love someday in the future to work
again with you and your shop. I figure that once you own a musafia case, you
never really want to go back. Aga in, thank you so much.
These statements were not solicited.
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