Our services

unique experience

Owning a Musafia case is a unique experience in many ways.

One of them is the after-sales services that are provided, not only when your case is still new but also for the years to come. As a Musafia owner, you can count on repair and maintenance services, upgrades, people to answer your questions, and even re-sale assistance.

Keeping your Musafia case in top condition with our maintenance services will assure the continued protection of your instrument and bows almost indefinitely, extends warranty coverage, and makes good economic sense too: maintenance costs are always recovered if the case is subsequently sold. 

Customer service hotline

If you own a Musafia case and have any question about it, please e-mail us directly via this link.

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Lifetime limited warranty information

Musafia Italia warranties their cases for as long as you own it, repair or replace in case of defects, except normal wear and tear, user damage or modification without authorization.

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How to care for your Musafia case

A few hints will ensure that you can expect the best from your investment over the long term.

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Maintenance and repair services

Keeping your Musafia case in top condition with our maintenance services will assure the continued protection of your instrument and bows almost indefinitely.

Learn More